Direct response
General inquiries are handled within 30 minutes; urgent messages go on a separate line, so the load is reduced.
What 666p Support Offers
Fast timeframes
Most requests move forward on the same day; night messages also stay in the queue, so you do not have to start again the next day.
Mobile-friendly
Copy, screenshots, and links can be sent from the phone; the page stays clean even on older Android.
Secure information
Account verification, email, and contact history are organized; unnecessary details are minimized, essential information emphasized.
Press contact, 666p Support
Press Desk
Media coverage, interviews, and fact-checking have separate contacts; Dhaka reporters typically respond within a day.
Emergency profile, screenshots, and brand information; keep them in the same thread to make follow-ups easier.
Email summary
Write a short subject; for example: media request, interview, or content verification
No need for a long explanation; sending the necessary links and questions together moves things along quickly
Response time
Simple questions get quick responses; complex requests take a bit longer, especially if documents are needed
Queues remain over the weekend, so if you do not get a reply you do not need to send the same message again
Media resources
Press kit
Logo, main copy, and recent updates are together on one page; with everything, coverage writing becomes much easier.
Brand assets
Images, banners, and small icons are kept in clean formats; ensure file names match before use.
Executive profile
Brief introduction, role, and summary of responsibilities come together and are useful when writing an interview or profile feature.
General contact, 666p Help
General user
If you have account, login, or page opening problems, use this line; sending screenshots speeds up resolution.
Messages sent from Dhaka, Chattogram, and Sylhet are tracked in one thread.
Funding questions
If you have questions about bKash, Nagad, or Rocket, please write them separately; if a reference number is available, it is easier to match.
Tk amount, time, and screenshots together; this avoids having to request the same information repeatedly.
For faster help 666p Help Center See login issues 666p App The page is also
Media Questions and Answers
How long does a press request take?
Usually the same day, initial responses arrive; if photos, documents, or verification are needed, it takes a little longer.
What should I write to the
Enter your name, outlet name, subject, and deadline; a one-line summary helps things move faster.
Where to send local user questions?
Send questions about bKash, Nagad, Rocket, and Dhaka-related inquiries in the general support thread; they go to the right team.